Last updated: 25 January 2026

1. Who we are

SAALT COMMUNICATIONS (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as amended from time to time.

If you have questions or privacy requests, you can contact us at:
Email: rachel@saaltcommunications.com

2. What personal information we collect

We collect personal information that is reasonably necessary for our business, including:

• Identity and contact details (name, email address, phone number, organisation, job title)

• Billing and payment information

• Website and device data (IP address, browser type, pages visited, usage data)

• Marketing preferences

• Information you voluntarily provide via forms, emails, or conversations

We only collect sensitive information where required by law or with your consent.

3. How we collect personal information

We collect information:

• Directly from you

• Automatically through our website (cookies, analytics)

• From third parties where you have consented or it is reasonably expected

4. How we use personal information

We use personal information to:

• Provide and manage our services

• Communicate with you and respond to enquiries

• Process payments and administer our business

• Send updates or marketing communications (where permitted)

• Maintain website functionality, security, and analytics

• Meet legal, accounting, and regulatory obligations

We do not sell or trade personal information.

5. Disclosure of personal information

We may disclose personal information to:

• IT, website hosting, analytics, and email service providers

• Payment processors

• Professional advisers (e.g. accountants, lawyers)

• Regulators or authorities where required by law

All service providers are required to handle personal information securely and only for authorised purposes.

6. Overseas disclosure

Some personal information may be stored or processed outside Australia (including in the United States or other countries).

Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy laws.

7. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information from misuse, loss, or unauthorised access.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain personal information only for as long as necessary to:

• Provide our services

• Comply with legal and financial obligations

• Resolve disputes

Information is securely deleted or de-identified when no longer required.

9. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us at rachel@saaltcommunications.com.

We respond within a reasonable time and in accordance with Australian law.

10. Complaints

If you have a privacy concern, please contact us first so we can try to resolve it promptly.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au | 1300 363 992

11. Cookies and analytics

We use essential cookies and analytics tools (such as Google Analytics) to operate and improve our website.

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

12. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a new “Last updated” date.

13. Contact us

SAALT COMMUNICATIONS
Email: rachel@saaltcommunications.com

Privacy Policy